FAQ - # 1 Heating, Cooling & Plumbing Service in Taylor, MI With Over 300 5-Star Reviews

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HVAC Frequently Asked Questions

From emergency HVAC services to Furance and AC repairs, we’ve put together a comprehensive run down of questions we hear most often.

What do you charge for services?

We charge a cost-efficient fee for coming out and quote each job in writing before the work begins. All of our work is backed by a 100% satisfaction guarantee.

When Should I Schedule HVAC Service?

We recommend having your heating and cooling system serviced twice a year—once in the fall and once in the spring. Scheduling a tune-up lets us prepare your system for the season and avoid breakdowns. It also helps prevent expensive repairs and increase system lifespan.

How Long Will My AC/Furnace Last?

Most home HVAC systems last from 10 to 15 years. With regular maintenance and proper use, some systems last longer. If you start seeing major problems after 10 years, a replacement can save you in the long run, especially considering the higher efficiency of modern systems.

How often do you recommend I schedule a tune-up for my heating and air conditioning systems?

Our experienced technicians at Kaltec HVAC & Plumbing recommend scheduling two maintenance appointments each year, once just before the hot summer months and once before the cold winter season. This way, you’ll know your cooling and heating systems are ready to keep you comfortable all year long.

What Are the Benefits of Duct Cleaning?

Duct cleaning involves removing dust, pollen, chemicals, animal dander, and debris. It can improve airflow, reduce strain on your A/C system, and prevent mold, bacteria, and viruses from accumulating. Allergy symptoms may be reduced and the health of your family may improve.

How Does Duct Sealing Improve Efficiency?

In addition to restricted airflow, poor sealing can affect HVAC performance, efficiency, and indoor air quality. A significant amount of conditioned air can leak out. Duct sealing addresses all these problems, and lets us find design flaws and other issues to fix.

How often should the filters in my HVAC system be replaced?

This is something you can easily do yourself. In general, you should check the filter every month, and replace it if it’s dirty or clogged. If your home isn’t as dusty, consider changing the filter every two or three months.

Why Is Maintenance So Important?

There’s an old saying “An ounce of prevention is worth a pound of cure.” Maintenance can prevent A/C and furnace breakdowns, improve efficiency, and lower utility bills. It can also avoid the pitfalls of neglecting a furnace, such as inconsistent heat, expensive repairs, and the risk of fire and carbon monoxide poisoning. In short, maintenance improves safety and saves money.

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Plumbing Frequently Asked Questions

From emergency plumbing services to slab leak repair, we’ve put together
a comprehensive run down of questions we hear most often.

What do you charge for services?

We charge a cost-efficient fee for coming out and quote each job in writing before the work begins. All of our work is backed by a 100% satisfaction guarantee.

Should I Repipe My Home?

If you have galvanized or copper pipes installed prior to 1970, it is a good idea to replace them. Deteriorating pipes can leak and affect water quality. We can prevent flooding, mold, and property damage by using high quality materials that are strong and corrosion resistant.

How Do I Know I Have Leaking Pipes?

Signs of leaky pipes include low water pressure, restricted flow, discolored walls and ceilings, and water damage. You might see or smell mold and mildew. Over time, leaks can increase water bills, cause structural problems, and trigger respiratory issues due to mold and high humidity.

Why Do I Need a Plumber to Unclog Drains?

People often use plungers, drain snakes, or worse, liquid drain cleaners, to try to unclog drains. Even if these methods work initially, they’re often not a long-term solution. Our plumbers use the latest techniques to clear out drains, including mechanical augers and water jetting.

What How Do I Stop Pipes from Clogging?

Don’t pour grease or oil down the drain, and rinse away any grease from dishes with hot water. Run your garbage disposal with cold water and, if you don’t have a disposal, use a drain strainer. When flushing the toilet, only flush waste and toilet tissue. If you have a septic tank, have it pumped out every two or three years.

What Is Backflow and How Can I Prevent It?

Backflow is a backup of sewage caused by a drop in water pressure or when higher pressure fluids shift towards areas of lower pressure. A backflow preventer, attached directly to water pipes, ensures water flows in one direction—away from your home. We can install backflow preventers and even test them to determine if there are issues to fix inside or outside your home.

How Do I Get My Water Heater To Last Longer?

If you’re lucky, your water heater can last up to 12 years or so. Scheduling regular maintenance can get more life out of your system. From minor repairs to flushing the tank of sediment and minerals every year, our technicians provide high-quality service.

How Do I Protect My Plumbing from Tree Roots?

Tree root intrusion is a common cause of sewer line damage. It can be addressed by removing the trees affecting pipes or installing a root barrier around new trees. Other methods include camera inspection to detect invasive roots and hydro jetting that can cut through roots and other clogs.

Questions

let you know

Service Frequently Asked Questions

From services to warranties to financing, we’ve put together
a comprehensive run down of questions we hear most often.

Do You Offer a Maintenance Plan?

Yes, our Kaltec Care Plan is available for one annual fee. It includes A/C and furnace tune-ups twice a year with complete inspections. A whole house plumbing inspection is provided once a year as well. In addition, members save up to 10% on all our services, and pay a reduced emergency and holiday fee. You’ll even automatically receive service reminders and can schedule an appointment at the most convenient time.

Do You Offer Financing?

Our financing plans give you flexibility in paying for a new air conditioning or a plumbing overhaul. Pay over time with low interest rates, no down payments, and promotional specials. You can replace or upgrade equipment sooner, and avoid paying high repair costs.
We Offer for Good or Bad Credit

How Else Can I Save?

Kaltec HVAC & Plumbing takes pride in helping customers save with flat-rate pricing, generous discounts, and special offers. Check back often for coupons on air conditioning, heating, and plumbing services.

Do You Offer a Warranty?

We include a 30-day warranty on water, drain, fixture, and gas line repairs and a 1-year parts and labor warranty on water heater replacement. New plumbing installation warranties range from 1 to 25 years depending on the equipment. For HVAC repairs, parts and labor are covered for 1 year, and a 10-year parts/2 years labor warranty is included with HVAC system replacement. Individual HVAC equipment is covered by a 5 year parts and 2 year labor warranty.

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