26445 Northline Rd, Taylor, MI 48180
E-mail us: info@kaltecpro.com
M-F 8am-6pm | Sat 9am-2pm
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Kaltec relies on its customer service representatives to communicate with customers, understand their needs, and assure them that they’ve called the right company for help. As the first point of contact with our company, it’s important that Kaltec CSRs convey confidence and competence.

The dispatchers at Kaltec direct our team of plumbers and service technicians to the right locations at the right times. They work closely with our CSRs and technicians in the field to keep the service schedule organized. Kaltec provides competitive wages & benefits for its CSR and dispatcher positions, and there’s always room for advancement and career growth at Kaltec.

“I started at Kaltec 18 years ago as a customer service representative (CSR). My plan was to work there while I put myself through college. I did just that. I became a trainer, a supervisor and now the Customer Relations Manager. I grew up at Kaltec and could not be more proud to call the call center my home away from home.”


Kaltec Novi Dispatch Center

Sally N.

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  • 1 Job Type: Full-time
  • 2 We are an equal opportunity employer and provide great benefits!
  • 3 Pay: $15.00 – $20+
  • 1 Medical Benefits
  • 2 Uniforms
  • 3 Company Wrapped Vehicle
  • 4 Continuing Training & Education
  • 5 Growth opportunities
  • 6 Growth opportunities
  • 1 Efficient multitasking and time management skills.
  • 2 Strong organizational skills and attention to detail.
  • 3 Great communication skills
  • 4 Good organizational skills
  • 5 Previous customer service experience
  • 6 Great Phone Skills

End the job hunt, apply now